FAQs

Q : What payment methods do you accept?
A : Mastercard, Visa, Debit, Amex. We also accept cheques and e-transfers.

Q : Does my Champion stuff have to be decorated?
A : Yes, all Champion apparel has to be decorated with a sports number, team/company logo, simple word or saying, etc. 

Q : What brands do you deal with?
A : We work with Champion, Gildan, Next Level, Bauer, CCM, Biosteel, American Apparel, Cole Harbour, Callaway, and many more.

Q : Do I have to design my own goalie mask wrap?
A : No, you can give us ideas and we'll help illustrate. You're more than welcome to design it yourself.

Q : Is there a deposit required for the goalie mask?
A : Yes, there is a $200 non-refundable deposit required before any work is started.

Q : How long does it take to do a mask wrap?
A : Depending on the design, usually a week.

Q : Can I customize my goalie pads and gloves, too?
A : Yes, pads and gloves can be done as well.

Q : Can I order small runs?
A : Yes, orders do not have to be placed in big numbers although it might benefit you to order bulk.

Q : Are Stick ID labels only for teams?
A : No, anyone can order them! 

Q : Does the cost of a t-shirt vary between sizes?
A : Not always, but some apparel does have a little price increase for sizes 2XL and 3XL.

Q : How much does it cost for team tracksuits?
A : The cost depends on the brand, material, and design. 

Q : Do I have to supply my own apparel?
A : No, but you're more than welcome to.

Q : What's the process for embroidering clothes or accessories?
A : You would need to send a file that is compatible with our computer and machine. If you don't have the proper file, we can design it for a one-time fee. So long as the file doesn't change, you won't have to pay the design fee after that.

Q : How does heat pressing work?
A : Heat pressing is done with vinyl material and you can choose between many different materials such as regular, reflective, 3D, and many more. The vinyl is cut on the printer and then has to be weeded. Heat pressing is a more secure way to ensure it doesn't peel off in the wash.

Q : What can I print on seed paper?
A : You can print anything from business cards to wedding invites, thank you cards, information cards. Anything that you would print on regular paper can be printed on seed paper.

Q : How can I put my name on my water bottle?
A : You can choose a sticker or to have it etched with the laser machine.

Q : How does the laser machine work?
A : You can use a laser machine to cut, engrave, or mark many materials such as plastic, metal, wood, rubber, leather, textiles, and many more. You can etch into plastic water bottles like Gatorade, plastic shaker bottles, YETI bottles, metal plates/bowls, and many more.